The booking can be done through instant booking or enquiry booking depending on BALI VOLCANO TREKKING services availability.

The product’s pricing are in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by

For every successful booking transaction user / buyer will get voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at

User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as user must show it to BALI VOLCANO TREKKING staff. User should contact us, if staff refuse to deliver their service(s) so we can solve it immediately.

Payment security

All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.

Usage of vouchers policy

The usage of vouchers should be according to BALI VOLCANO TREKKING terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services.


If condition and situation is bad for example: Riots, Rebellion, Landslide, Flood and erruption the tours could be cancelled. we would arrange or re-schedule if its still possible. we return your money if there is not possible to do activities or tour (for costumer paid or deposite).


  1. Voucher is valid for the above mentioned date only.
  2. BALI VOLCANO TREKKING is entitled to ask additional charge for products and or services that are excluded from products and or services that have been mentioned on voucher.
  3. Voucher can not be exchanged with other products and or services without approval from BALI VOLCANO TREKKING.
  4. Voucher can not be canceled and refunded.
  5. If you have any questions please contact BALI VOLCANO TREKKING or call +62 81237445199
                                         BOOKING RESCHEDULE & CANCELLATION POLICIES


Cancellation prior to arrival Refund
0 – 1 days before scheduled arrival 0 %
2 – 3 days before scheduled arrival 50 %
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